Frequently Asked Questions
Is this service affiliated with the airlines listed?
No. Trip Sorted is an independent third-party concierge service operated by Marvelliant B.V.. You can also complete your check-in for free on each airline's official website.
How does My Trip Online work?
My Trip Online automatically performs online check-in for your flights and emails you your boarding pass. Start with a 3-day free trial, then 79 EUR/quarter (Premium) or 49 EUR/month (Medium).
When can I start using my My Trip Online subscription?
As soon as you place your first check-in, the 3-day free trial starts automatically. You'll receive your boarding pass by email as soon as online check-in opens.
Will my subscription automatically renew?
Yes. After the 3-day free trial, we automatically charge 79 EUR every 3 months (Premium) or 49 EUR every month (Medium) to your registered payment method. You can cancel at any time before the renewal date.
Can I cancel my subscription anytime?
Absolutely. You can cancel your My Trip Online subscription at any time via the unsubscribe page or by contacting our customer support team. Cancel during the trial and you won't be charged.
How do I use my Fast Track pass?
After booking, you'll receive a digital Fast Track pass by email. Simply show it at the airport security checkpoint to access the priority lane.
Still have questions?
Our customer support team is here to help every day from 9am to 8pm.
contact@trip-sorted.com